Terms & Conditions
Using our website
By visiting or buying from the Starcnyc website, you agree to these Terms and Conditions, along with our Privacy Policy and Refund Policy. If you do not agree, please do not use the website. You must be at least 18 years old, or have the permission of a parent or guardian, to make a purchase. You agree to use the website only for lawful purposes and not to interfere with its operation, attempt to access it without permission, or use it to send spam or harmful code.
Products and descriptions
We try to describe and photograph our jewelry as accurately as we can. Because our pieces involve natural materials and handcrafted work, small differences in gemstone color, clarity, size, and metal tone may occur. Weights and measurements are approximate, and the colors you see may vary depending on your screen. Product images may show items at a larger scale to display detail.
Pricing and availability
All prices are in U.S. dollars and do not include shipping or applicable taxes, which are added at checkout. Prices and availability may change without notice. If we find a pricing or product error, we may correct it and contact you to confirm or cancel your order. If we cancel an order, we will refund any payment you have made.
Orders and payment
Placing an order is an offer to buy, and a sale is complete only when we accept it, usually when we send you a shipping confirmation. We may refuse or cancel any order, including for suspected fraud, unavailable items, or inaccurate information. By placing an order, you confirm that you are authorized to use the payment method and that the information you provide is accurate. Payments are processed by third-party payment providers.
Shipping
Delivery dates are estimates and are not guaranteed. Please check that your shipping address is correct, because we are not responsible for packages delivered to the address you provide. Some orders may require a signature on delivery. Orders damaged in shipping are handled according to our Refund Policy, which requires you to notify us within 2 days of delivery.
Refunds and final sales
All sales are final, except for items damaged in shipping as described in our Refund Policy. Please read that policy before you buy.
Custom orders
Custom pieces are made to your specifications and may require a deposit, approval of design details, and extra production time. Once production begins, custom orders cannot be changed or canceled. Timelines for custom work are estimates and may vary.
Intellectual property
Everything on this website, including text, photographs, videos, logos, jewelry designs, and graphics, belongs to starcnyc or its licensors and is protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, modify, or use any of it for commercial purposes without our written permission. You may share links to our pages and our social media posts for personal, non-commercial use.
Your communications and content
If you send us messages, photos, reviews, or design ideas, you confirm that you have the right to share them. You give us permission to use them to respond to you, provide our services, and, for reviews and public posts, to display them on our website and social media. We will not use your private design inspiration to make pieces for others.
Third-party links
Our website may link to other websites and services, such as social media platforms and payment pages. We do not control these third parties and are not responsible for their content or practices.
Disclaimers
The website and its content are provided "as is" and "as available." To the fullest extent allowed by law, we do not make any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not promise that the website will be uninterrupted or error-free. Nothing in these terms limits any rights you have under applicable law that cannot be waived.
Limitation of liability
To the fullest extent allowed by law, starcnyc and its owners, employees, and partners are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our products. Our total liability for any claim related to a purchase will not exceed the amount you paid for the item involved.
Indemnification
You agree to defend and hold harmless starcnyc and its owners, employees, and partners from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your violation of these terms or misuse of the website.
Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute will be handled exclusively in the state or federal courts located in [New York County, New York], and you agree to their jurisdiction.
Changes to these terms
We may update these terms from time to time. The updated version will apply once it is posted on this page with a new date. Your continued use of the website after changes are posted means you accept them. Orders you have already placed will be governed by the terms in effect when you placed them.