Refund & Return Policy
At Starcnyc, we take pride in offering high-quality natural diamond jewelry at exceptional prices. Due to the nature of our products and pricing structure, all sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or offer refunds on any purchases. This policy applies to all items, including ready-to-ship pieces and custom-designed jewelry.
Why All Sales Are Final
As a wholesaler and manufacturer, we are able to offer unbeatable pricing by maintaining a strict final sale policy. Each piece is carefully inspected and described to ensure accuracy and quality prior to shipment.
Product Accuracy & Questions
We strongly encourage customers to review all product details, including descriptions, specifications, and images before completing a purchase.
If you have any questions or would like additional information, please contact us at superstargems99@gmail.com. prior to placing your order. We are happy to assist you in making a confident and informed decision.
Custom Orders
All custom-designed jewelry is made specifically to your specifications and is therefore final sale. Once production has begun, orders cannot be canceled, modified, or refunded.
Damaged or Incorrect Items
In the rare event that your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at superstargems99@gmail.com.
We will review the issue and work to resolve it promptly.
Repairs & Resizing
We may offer repair or resizing services on a case-by-case basis. Additional costs may apply depending on the nature of the request.
Agreement to Policy
By completing a purchase on our website, you acknowledge and agree to this No Return & No Refund Policy.
Contact Us
For any questions regarding this policy, please contact: superstargems99@gmail.com.
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