Pie-Cut Heart Shape Diamond Earrings

Shipping Policy

At Starcnyc, we are committed to delivering your natural diamond jewelry safely, securely, and efficiently. Every order is handled with the utmost care to ensure it arrives in perfect condition.

Processing Time

All orders are processed within 1–3 business days. Custom-designed pieces may require additional production time, which will be communicated prior to shipment.

Shipping Methods & Delivery Times

We offer fast and reliable shipping options:

• Domestic (U.S.) Shipping: 3-5 business days

• Expedited Shipping: Overnight options available upon request

• International Shipping: 3–10 business days (depending on destination)

Delivery times are estimates and may vary due to carrier delays or customs processing.

Fully Insured & Secure Delivery

All shipments are fully insured and require a signature upon delivery to ensure your purchase arrives safely. We take every precaution to protect your order from dispatch to delivery.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method. We may offer complimentary shipping on select orders or promotions.

International Orders

For international shipments, customers are responsible for any customs duties, taxes, or import fees required by their country.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately atsuperstargems99@gmail.com . We will work quickly to resolve the issue.

Contact Us

For any shipping-related questions or special requests, please reach out to us at: superstargems99@gmail.com

Refund & Return Policy

At Starcnyc, we take pride in offering high-quality natural diamond jewelry at exceptional prices. Due to the nature of our products and pricing structure, all sales are final.

No Returns or Refunds

We do not accept returns, exchanges, or offer refunds on any purchases. This policy applies to all items, including ready-to-ship pieces and custom-designed jewelry.

Why All Sales Are Final

As a wholesaler and manufacturer, we are able to offer unbeatable pricing by maintaining a strict final sale policy. Each piece is carefully inspected and described to ensure accuracy and quality prior to shipment.

Product Accuracy & Questions

We strongly encourage customers to review all product details, including descriptions, specifications, and images before completing a purchase.

If you have any questions or would like additional information, please contact us at superstargems99@gmail.com. prior to placing your order. We are happy to assist you in making a confident and informed decision.

Custom Orders

All custom-designed jewelry is made specifically to your specifications and is therefore final sale. Once production has begun, orders cannot be canceled, modified, or refunded.

Damaged or Incorrect Items

In the rare event that your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at superstargems99@gmail.com.

We will review the issue and work to resolve it promptly.

Repairs & Resizing

We may offer repair or resizing services on a case-by-case basis. Additional costs may apply depending on the nature of the request.

Agreement to Policy

By completing a purchase on our website, you acknowledge and agree to this No Return & No Refund Policy.

Contact Us

For any questions regarding this policy, please contact: superstargems99@gmail.com.